How do I cancel off of a course?
Cancelling Off of a Course To Cancel off of a course hover over 'My Learning' and click 'Learning I've Booked'. Once you are inside the course click 'view' next to the session you are booked onto: Then click the Cancel booking link Then give the reason for the cancellation and confirm the cancellation by pressing [...]
How Do I book onto a course?
What is a Face-to-Face Session <>A Face-to-Face session is a training course that is run in a workshop/classroom style, where a training facilitator runs the course for a number of delegates. <>Face-to-Face courses on Academy Online are set up with one or more sessions. A session is the date, time, venue and other details, of when an instance of that course will be run. <>The [...]
What is the Knowledgebase?
The Knowledgebase The knowledgebase is all the guidance we have about how to use Academy Online. Colleagues can find out information on a range of topics from how to login to Academy Online to accessing and booking onto courses and much much more! We as the Academy Online team hope that you enjoy the knowledgebase and find it a good support to you in how to use Academy [...]
How do I find a course in Academy Online?
How to find courses in Academy Online using the Find Courses Menu or from page links. Academy Online Courses All courses in Academy Online are set up in Course Containers which can be searched for in a number of different ways. Note: Course Container is the term used in Academy Online to refer to the page where information about a course and links to its content are held. Finding a Course [...]
How do I login to Academy Online?
Logging into Academy Online for the First Time When you first access Academy Online, you will need to create a password and set some security questions. Note: If you haven’t visited Academy Online before, you will not have a password and will need to follow this process to set one. After pressing the First Time Here? link, you will be shown the ‘Login to Academy Online’ [...]